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.card-sla-atraso{color:#f5a9a0}.badge{display:inline-block;background:var(--taiva-gray-light);color:var(--taiva-navy);border-radius:10px;padding:2px 8px;font-size:11px;font-weight:700;white-space:nowrap}.valor-vazio{color:var(--texto-suave)}.agenda-hora{font-size:15px;font-variant-numeric:tabular-nums;color:var(--texto)}.card-agenda{border-left-color:var(--taiva-navy-2)}.filtros-numeros{background:var(--superficie);border:1px solid var(--borda-suave);border-radius:8px;padding:10px 12px;margin-bottom:14px;display:flex;flex-wrap:wrap;gap:8px}.filtros-numeros select{flex:1 1 45%}.cartoes-resumo{display:grid;grid-template-columns:repeat(auto-fill,minmax(140px,1fr));gap:10px;margin-bottom:14px}.cartao-resumo{background:var(--superficie);border:1px solid var(--borda-suave);border-radius:8px;padding:12px 14px;border-top:3px solid var(--taiva-blue);display:flex;flex-direction:column;gap:4px}.cartao-resumo strong{font-size:24px;font-weight:700;color:var(--texto)}.cartao-resumo span{font-size:11px;color:var(--texto-suave);font-weight:600;text-transform:uppercase;letter-spacing:.03em}.barras{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:7px}.barras li{display:grid;grid-template-columns:minmax(90px,38%) 1fr auto;gap:8px;align-items:center;font-size:12.5px}.barra-rotulo{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.barra-trilha{background:var(--taiva-gray-light);border-radius:999px;height:8px;overflow:hidden}.barra-preenchida{display:block;height:100%;background:var(--taiva-blue);border-radius:999px}.barra-n{font-weight:700;font-variant-numeric:tabular-nums}.barra-suprimida{color:var(--texto-suave);font-weight:400;cursor:help}.etapas-jornada{list-style:none;display:flex;gap:12px;margin:10px 0 14px;padding:4px 0 8px;overflow-x:auto;scrollbar-width:thin}.etapa{display:flex;flex-direction:column;align-items:center;gap:4px;min-width:64px;text-align:center}.etapa-ponto{width:22px;height:22px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:700;background:var(--taiva-gray-light);color:var(--texto-suave);border:2px solid var(--borda-suave)}.etapa-nome{font-size:10px;color:var(--texto-suave)}.etapa.feita .etapa-ponto{background:var(--taiva-blue);border-color:var(--taiva-blue);color:var(--taiva-navy)}.etapa.atual .etapa-ponto{border-color:var(--taiva-blue);background:var(--superficie);color:var(--texto);box-shadow:0 0 0 3px #6fade04d}.etapa.atual .etapa-nome{color:var(--texto);font-weight:700}.etapa.atual.atrasada .etapa-ponto{border-color:var(--cor-erro);box-shadow:0 0 0 3px #c6282840}.etapa.atual.atrasada .etapa-nome{color:var(--cor-erro)}.migalha{font-size:13px;margin-bottom:8px}.processo-topo{margin-bottom:6px}.processo-topo h1{margin-bottom:4px}.ficha{background:var(--superficie);border:1px solid var(--borda-suave);border-radius:8px;padding:14px 16px;margin-bottom:12px}.ficha h2{font-size:13px;margin:0 0 8px;color:var(--texto);font-weight:700;display:flex;align-items:center;gap:8px}.campo-valor{display:flex;justify-content:space-between;gap:16px;padding:5px 0;border-top:1px solid var(--taiva-gray-light);font-size:13px}.campo-valor:first-of-type{border-top:none}.campo-rotulo{color:var(--texto-suave);flex-shrink:0;font-size:12px}.campo-conteudo{text-align:right;word-break:break-word}.lista-itens{list-style:none;margin:0;padding:0}.lista-itens li{border-top:1px solid var(--taiva-gray-light);padding:8px 0;font-size:13px}.lista-itens li:first-child{border-top:none}.item-topo{display:flex;justify-content:space-between;align-items:center;gap:8px}.item-concluido{opacity:.65}.lista-itens time{color:var(--texto-suave);font-size:11px}.anexo-acoes{display:flex;gap:10px;font-size:12px}.subtitulo-anexos{font-size:11px;font-weight:700;color:var(--texto-suave);text-transform:uppercase;letter-spacing:.03em;margin:10px 0 4px}.tela-perfil .formulario{max-width:380px;display:flex;flex-direction:column;gap:12px}.tela-perfil .formulario label{display:flex;flex-direction:column;gap:4px;font-size:12px;color:var(--texto-suave);font-weight:600}.tela-perfil .formulario input{border:1px solid var(--borda-suave);border-radius:4px;padding:9px 10px;font-size:14px}.tela-perfil .formulario input:focus{outline:2px solid var(--taiva-blue);border-color:transparent}.tela-perfil .formulario button[type=submit],.tela-perfil .formulario>button{align-self:flex-start;background:var(--taiva-navy);color:var(--taiva-white);border:1px solid var(--taiva-navy);border-radius:4px;padding:8px 16px;font-size:13px;font-weight:600;cursor:pointer}.tela-perfil .formulario button:disabled{opacity:.6}.tela-perfil .qr-2fa,.qr-2fa{width:200px;align-self:center;border:1px solid var(--borda-suave);border-radius:6px;background:#fff}.segredo-2fa{font-size:12px;word-break:break-all;color:var(--texto-suave)}.codigos-recuperacao{list-style:none;margin:0;padding:12px;background:var(--hover-suave);border-radius:6px;display:grid;grid-template-columns:1fr 1fr;gap:6px 16px}.codigos-recuperacao li{font-family:monospace;font-size:14px}.texto-apoio{font-size:13px;color:var(--texto-suave);line-height:1.5}.grupo-opcoes{display:flex;flex-direction:column;gap:5px;padding:5px 0}.grupo-opcoes .campo-rotulo{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.03em}.opcoes-pill{display:flex;gap:6px;flex-wrap:wrap}.pill-opcao{background:#6fade026;border:1px solid var(--borda-suave);color:var(--texto);border-radius:20px;padding:4px 12px;font-size:12px;cursor:pointer}.pill-opcao.ativa{border-color:var(--taiva-blue);background:#6fade059;font-weight:700}.alerta-erro{background:var(--erro-fundo);color:#9b1c1c;border-radius:6px;padding:8px 12px;margin:0 0 10px;font-size:13px}[data-tema=escuro] .alerta-erro{color:#f5a9a0}.alerta-ok{background:var(--ok-fundo);color:var(--cor-ok);border-radius:6px;padding:8px 12px;margin:0 0 10px;font-size:13px}[data-tema=escuro] .alerta-ok{color:#7ee2be}.atencao-hoje{background:var(--superficie);border:1px solid var(--borda-suave);border-left:4px solid var(--cor-atencao);border-radius:8px;padding:10px 14px;margin-bottom:12px}.atencao-hoje h2{font-size:12px;font-weight:700;text-transform:uppercase;letter-spacing:.03em;color:var(--cor-atencao);margin:0 0 6px}.atencao-hoje ul{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:4px}.atencao-item a{font-size:13px;color:var(--texto);text-decoration:none}.atencao-item a:hover{text-decoration:underline}.atencao-item:before{content:"• ";color:var(--cor-atencao);font-weight:700}.atencao-autorizacao:before{color:var(--cor-erro)}.esqueleto{pointer-events:none}.esqueleto-linha{height:12px;border-radius:6px;margin:6px 0;background:linear-gradient(90deg,var(--taiva-gray-light) 25%,var(--borda-suave) 50%,var(--taiva-gray-light) 75%);background-size:200% 100%;animation:esqueleto-brilho 1.2s infinite linear}.esqueleto-larga{width:60%}.esqueleto-curta{width:35%}@keyframes esqueleto-brilho{0%{background-position:200% 0}to{background-position:-200% 0}}.tela-taivinho{display:flex;flex-direction:column;min-height:calc(100vh - 140px)}.taivinho-topo{display:flex;align-items:center;justify-content:space-between;gap:8px}.taivinho-status{font-size:12px;font-weight:700}.taivinho-status.online{color:var(--cor-ok)}.taivinho-status.offline{color:var(--texto-suave)}.taivinho-conversas{display:flex;gap:6px;flex-wrap:wrap;margin:8px 0}.taivinho-conversa-ativa{border-color:var(--taiva-blue);font-weight:700}.taivinho-mensagens{flex:1;display:flex;flex-direction:column;gap:8px;padding:10px 0;overflow-y:auto}.taivinho-msg{max-width:88%;padding:8px 12px;border-radius:12px;font-size:13px;line-height:1.45;white-space:pre-wrap;word-break:break-word}.taivinho-msg-user{align-self:flex-end;background:var(--taiva-blue);color:var(--taiva-navy);border-bottom-right-radius:2px}.taivinho-msg-assistant{align-self:flex-start;background:var(--superficie);border:1px solid var(--borda-suave);color:var(--texto);border-bottom-left-radius:2px}.taivinho-sugestoes{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:10px}.taivinho-entrada{display:flex;gap:8px;position:sticky;bottom:64px;background:var(--fundo);padding:8px 0}.taivinho-entrada input{flex:1;border:1px solid var(--borda-suave);border-radius:8px;padding:9px 12px;font-size:14px}.taivinho-entrada input:focus{outline:2px solid var(--taiva-blue)}.ficha-taivinho{border-left:4px solid var(--taiva-blue)}.taivinho-resumo{font-size:13px;line-height:1.55;margin:0 0 8px;white-space:pre-wrap}.estado-tela{text-align:center;padding:32px 16px;color:var(--texto-suave);font-size:13px}.estado-vazio{color:var(--texto-suave);font-size:13px}